Privacy Policy

Effective Date: September 3, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us for support, or sign up for our newsletter.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookie preferences through our cookie consent banner.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent for data processing

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pottorff.com
Phone: (555) 123-4567
Address: 123 Main Street, City, State 12345

Rep Login (817) 509-2300 Send Us A Message
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Training

Pottorff offers excellent educational experiences for our representatives, architects, engineers, contractors and anyone interested in learning more about our products and services. We offer in-house classes, webinars, and online training. We also have a YouTube channel with informative product and installation videos.

Our training facility is located in our corporate headquarters in Fort Worth, Texas and features a comfortable, well-equipped audiovisual room with a large projection screen for presentations. We also offer tours of out plant and our in-house product testing facilities.

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Our ever-expanding roster of classes are taught by our knowledgeable team of engineers, sales and product managers and include training on:

  • Fundamentals of Louvers
  • Louver Finishes
  • Louver Selection and Sizing Tool (LIST)
  • Louver Testing
  • Fundamentals of Life Safety Dampers
  • Control/Backdraft Dampers
  • Elevated Temperature Lab Testing
  • SPECs Pricing Software Training
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NEW

Pottorff Online Education Portal

Take classes at your own pace